This Privacy Policy describes how Avalangadi by Priyanka and its affiliates (collectively referred to as “Avalangadi by Priyanka”, “we”, “our”, or “us”) collect, use, share, protect, or otherwise process your personal data through our website https://avalaangadibypriyanka.in/ (hereinafter referred to as the “Platform”).

Please note that you may browse certain sections of the Platform without registering with us. We do not offer any product or service outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product or service offered on the Platform, you expressly agree to be bound by this Privacy Policy, our Terms of Use, and other applicable terms and conditions, and agree to be governed by the laws of India, including those related to data protection and privacy.
If you do not agree, please do not use or access our Platform.

Collection of Information

We collect your personal data when you use our Platform, make purchases, or otherwise interact with us during the course of our relationship. Information we may collect includes, but is not limited to:

  • Personal details such as name, date of birth, address, phone number, and email ID.

  • Proof of identity or address as provided by you when necessary.

  • Sensitive personal data such as bank account, credit/debit card details, or UPI information — collected only with your consent and for processing payments securely.

  • Transactional information related to your purchases on the Platform.

  • Behavioural and usage information such as browsing patterns, preferences, and purchase history.

You always have the option not to provide certain information by choosing not to use specific services or features on the Platform.

When you share information directly with our third-party partners (for example, payment gateways or delivery partners), their privacy policies will apply. We encourage you to review their policies before disclosing any personal data. We are not responsible for the privacy practices of third parties.

If you receive any communication claiming to be from Avalangadi by Priyanka asking for sensitive details such as OTPs, debit/credit card PINs, or banking passwords, do not share such information. Report such incidents immediately to the appropriate law enforcement authorities.

Usage of Information

We use your personal data to provide and improve the services you request. Whenever we use your personal data for marketing purposes, you will have the option to opt out.

Your personal data may be used to:

  • Process and fulfill your orders.

  • Enhance your shopping and browsing experience.

  • Provide customer support and resolve queries.

  • Inform you about offers, new products, or promotions.

  • Detect and prevent fraud or other unlawful activities.

  • Conduct analytics and improve our Platform and services.

  • Comply with legal obligations.

Sharing of Information

We may share your personal data within our group entities, affiliates, and trusted partners to provide better service. These entities may also market to you unless you explicitly opt out.

We may disclose your data to:

  • Delivery and logistics partners to fulfill your orders.

  • Payment service providers for processing transactions.

  • Marketing and rewards program partners.

  • Government or law enforcement agencies when required by law or in good faith.

Such sharing is done to enable smooth service delivery, enforce policies, and ensure user safety.

Security Precautions

We adopt appropriate security practices and procedures to protect your personal data from unauthorized access, misuse, or disclosure. Your data is stored on secure servers with restricted access.

While we strive to protect your information, no method of transmission over the Internet is 100% secure. By using our Platform, you accept the inherent risks of online data transmission.

You are responsible for maintaining the confidentiality of your login credentials and ensuring your password’s security.

Data Deletion and Retention

You may delete your account anytime through your profile settings or by contacting us. However, deletion requests may be delayed or denied if there are pending orders, payments, or grievances.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Aggregated or anonymized data may be retained for analytics and reporting.

Your Rights

You have the right to access, correct, update, or delete your personal data through your account settings or by contacting us directly. You may also opt out of marketing communications anytime.

Consent

By using our Platform or providing your information, you consent to the collection, storage, and processing of your data in accordance with this Privacy Policy.

If you provide information about others (for example, gift recipients), you confirm that you have their consent to share such data.

You also consent to receive communications from us via SMS, email, or phone for transactional and promotional purposes. You may withdraw consent anytime by emailing the Grievance Officer with the subject “Withdrawal of consent for processing personal data.”

Please note that withdrawal of consent may affect your access to certain services or features on the Platform.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Major updates will be communicated as required by applicable law. Please check this page regularly for the most recent version.

Grievance Officer

Avalangadi by Priyanka
Address: Kuvempunagar, , Near apolo hospital, Mysore, Karnataka, India, 570020
Phone:+91 96637 68409

Email: support@avalaangadibypriyanka.in
Timings: Monday – Friday (9:00 AM – 6:00 PM)